If you are not completely satisfied with you purchase, you may return any items for a full refund. Returns must be authorized before being accepted. To receive an authorization number, please call customer service at 1-213-437-0700 or email us at sales@jeanetteshus.com within 3 days of receipt of goods.

Refused, unclaimed, undelivered orders or merchandise returned due to customers' error are subject to 20% restocking fee in addition to all freight charges. Refunds or store credit authorized returns will be refunded a full amount of merchandise to your original account as soon as we get the returns from you. If you prefer to have a store credit, it will be applied to your next order.

Refund or credit can take up to 2 business days to be applied to your account once we receive the returned merchandise.

Top